Frequently Asked Questions
Everything you need to know about high-performance tires and track accessories.
How long does shipping typically take for large tire orders?
Standard shipping usually takes 3-7 business days depending on your location. Because tires and tracks are heavy items, we use specialized freight carriers to ensure they arrive in perfect condition.
Do you offer a fitment guarantee for my vehicle?
Yes. If you provide your vehicle's make, model, and year during checkout, our experts verify the specs. If the tires do not fit as promised, we will exchange them at no additional cost to you.
What is your return policy for unused tires?
You can return any unmounted and unused tires within 30 days of delivery. Please note that return shipping fees may apply unless the return is due to a manufacturer defect or shipping error.
Are the tires covered by a manufacturer warranty?
Absolutely. All products sold by Ultra Track & Tire LLC come with full original manufacturer warranties covering defects in materials and workmanship.
Can I ship my order directly to a local installation shop?
Yes, we can ship directly to any professional service center or tire shop. Simply enter the shop's address as the shipping destination during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm for larger purchases.